What kind of delivery service do you offer?

We offer next-day delivery to most places* in the United Kingdom and Republic of Ireland so that each basket arrives fresh. Our delivery charge is just £8.50 per order. We can also offer Saturday delivery at a cost of £19.50 per order.

PLEASE NOTE THAT ALL OF OUR GIFTS MUST BE SIGNED FOR UPON DELIVERY. It is the customer's duty to ensure that someone will be home to sign for the gift, which will be delivered by Parcelforce Couriers.

Standard deliveries are made Monday to Friday, orders placed after 1pm on Friday will be delivered on the following Tuesday. Place your order BEFORE 1pm (Monday-Friday) and we will have it delivered by midday on the following business day (we regret we cannot guarantee delivery times). Order today, and your gift basket could be with your friends, family or colleagues tomorrow!

* For deliveries to postcodes beginning with AB, to Aberdeen and surrounding areas, delivery is two business days, not including the day of dispatch. Other postcodes for whom this applies: DD8-10, FK8 3, FK16-17 & 21, TD15 2, PH10-11, PH13-14, IV1-36, 40, 52-54, KA27, KA28, PA20-49, PA62-77, PH17-26, PH30-41, PH49-50, HS1, KW1-3&5-14, IM1-9&99. For deliveries to the Channel Islands please allow 3-5 business days. The cost of delivery to the Channel Islands is £10.00.

First4 Group is not liable for any failed deliveries. This does not affect your statutory rights as a consumer.

Although we always make every effort to deliver goods within the estimated time, delays are occasionally inevitable and we have no control over it. Delivery dates and times are not guaranteed. The time of delivery shall not be the essence of the contract and any failure by us to make delivery on any particular date shall not entitle the customer to terminate this agreement or refuse the delivery or to claim for any expenses, loss of profits or other consequential losses whatsoever. No contract will exist between us and the customer until goods are dispatched. Acceptance will be deemed complete and effectively communicated at this time. Ownership of the goods will pass to the customer on receipt of payment and dispatch of the goods. If an incorrect address has been given to us with the order, we reserve the right to charge for any extra carriage costs incurred. In the unfortunate case of a product being lost in the post, we will seek compensation from Parcelforce, and if they declare your order lost we will offer a full refund. If for any reason the product is returned to us by Parcelforce because they can't complete a delivery we reserve the right to charge the customer for all perishable goods.